Our Guarantee

1. Your Loved One Never Leaves Our Care

Many other funeral homes hire third party crematories. These funeral homes transfer your loved one to another cremation service, making it impossible for the funeral home to manage and supervise the cremation.
We have our own crematory, so all your services are handled and managed by our certified staff. Your loved one never leaves our care.

2. Safeguarding Personal Identity

To ensure security, a personal identification band is placed on your loved one at the moment your loved one is transferred to our care.

3. Unique Tracking System

Your loved one is logged into our tracking system and assigned an identification number, which is stamped into a stainless steel identification tag. This number is used to track the cremation process. Our tracking system includes date of arrival at our facility and the name of your funeral director. Personal belongings are catalogued and placed in a secure area for their return to the family.

4. Personal Viewing Options

Various options are available for personal identification. During the cremation, a special viewing room is dedicated to witness the beginning of the cremation. In addition a private viewing for immediate family before the cremation can be arranged (additional fees may apply).

5. Checks and Balances

Two individuals, our cremation manager and our funeral director will review all cremation paperwork and permits. This is to ensure authorizations and permits have been received and have been properly documented. Once all documentation is verified, both staff members must sign the cremation order, prior to the cremation.

6. Cremation Log

Immediately prior to the cremation process, your loved one is taken to our crematory and their personal identification is noted in our cremation log. This log shows the name of the individual, date and time of the cremation, and identification number.

7. Details During the Cremation

The crematory checklist, all necessary signed documents, permits and stainless steel identification tag are placed on the outside of the cremation chamber during the cremation process.

8. Details After the Cremation

After the cremation is complete, the cremated remains are placed with the stainless steel identification tag into an urn. The legal documents are placed into our permanent files.

9. Return of the Cremated Remains

Our staff will notify you to schedule a time for receipt of the cremated remains. At this time, we will provide a dignified setting, in which to receive the urn, where you may spend a few moments, privately, in quiet reflection.

10. Celebration of Life

We will assist in planning a funeral or memorial service either before or after the cremation, which will appropriately celebrate the life of your loved one. A meaningful ceremony provides an opportunity for family and friends to pay tribute to your loved one and to share the memories of a lifetime. (Additional fees will apply.)